Course Business Impact

Understanding Workplace Diversity What kinds of differences and similarities within a company must be understood for effective diversity management? People, history, culture, and location Business practice, technology, culture, and vision Work and family Tasks, goals, and communication patterns What are some of the more progressive options that managers can use to deal with diversity issues? Build relationships by facilitating meaningful relationships between the elements of the diversity mixture. Foster mutual adaptation by encouraging some change by all elements of the diversity mixture in an effort to achieve common objectives.

Understanding the Motives of Millennials What challenges do millennials provide for managers? They work differently with technology. They enjoy interpersonal relationships with their managers. What strengths do millennials possess? They multitask extremely well. They're innovative and think outside the box. They're masters of technology and the Internet. They're highly social and make excellent team-players. Overview/Description Millennials are entering the workforce in greater numbers. This impact explores how managers can work more effectively with these employees. Target Audience Individuals responsible for managing personnel either occasionally, for example as project managers, or more permanently as team leaders or line managers.

Underperforming Employee – Now What? What are the possible outcomes after a manager establishes a turnaround agreement with an underperforming employee? The employee begins meeting expectations and becomes a solid contributor. The employee meets the turnaround agreement requirements, but self-selects out of the job. The employee doesn't meet the turnaround agreement requirements, which provides Human Resources with documentation supporting termination or transfer. Overview/Description Most managers have dealt with underperforming employees at one time or another. This Business Impact examines how to use turnaround agreements effectively. Target Audience HR Professionals with dedicated roles within the HR and learning and development functions, including administrative, executive and management roles, along with those in training for such positions.

Trade Show Marketing - Planning Ahead How should exhibitors prepare for a trade show? Advertise attendance in advance Choose a high-traffic booth location Ensure that more than one person will be there to work the booth Plan a booth demonstration, contest, or giveaway Develop a follow-up strategy before the show begins