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Personal Conflict Styles

Personal Conflict Styles

The five conflict styles identified by the work of Kenneth Thomas and Ralph Kilmann:
  • Competition – fully assertive without cooperation
  • Accommodation – fully cooperative and unassertive
  • Avoidance – neither cooperative or assertive; a withdrawal
  • Compromise – a blend of assertiveness and cooperation, seeking to expedite solutions
  • Collaboration – a blend of assertiveness and cooperation, seeking ideal solutions
People's possible instinctive reactions to conflict:
  • They may dislike conflict and seek to protect relationships.
  • They may relish conflict as means of mutually reaching goals.
  • They may ignore goals to nurture relationships.
  • They may not believe themselves capable of handling conflict and withdraw.
  • They may value goals more than relationships.

Overview/Description
Understanding the five styles identified by Kenneth Thomas and Ralph Kilmann is useful for navigating conflict. This impact explores these five conflict styles.
Target Audience
Professionals in non-managerial roles who wish to improve their ability to effectively manage or deal with conflict.

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