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Effective Body Language in Negotiations

Effective Body Language in Negotiations

What body language conveys an open-minded individual?
  • Facial – Consistent eye contact, smiling, neck and face muscles at ease
  • Extremities – Arms uncrossed and at rest, palms open and faced up, legs comfortably crossed or together when sitting
  • Torso – Relaxed posture, body leaned forward or seated on the front edge of the chair
What body language conveys a closed-minded individual?
  • Facial – Minimal eye contact, squinting, tense facial muscles
  • Extremities – Crossed arms, clenching or griping objects, rubbing the back of the neck, feet and legs pointed toward the door
  • Torso – Tense or anxious posture, body leaned back when seated

Overview/Description
Body language often conveys far more than the spoken word, communicating the speaker's underlying intent. This Business Impact focuses on the crucial role that non-verbal cues serve during the course of business negotiations.

Target Audience
Students preparing to enter the workforce, entry level employees who have just entered the workforce and mid-level employees looking to refresh their skills.
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