Coping with Aggressive Behavior in the Workplace
What steps should you take when directly confronting a bully?
- Protect your self-esteem.
- Assert yourself by identifying the offending behavior and insisting it stop.
- If the behavior is directed at your work or work ethic, ask to see the specific metrics you're failing to meet and for a detailed explanation of how you're falling shy of that mark.
- Factually record all incidents and gather any other evidence or witnesses.
- Take your complaint to a higher authority, either in management or in your Human Resources Department.
- Remain open, honest, and forthright in all of your relationships.
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