Weighing the Costs of Project Change

What are the steps for performing a cost-benefit analysis?

• List and calculate both the direct and indirect costs
• List and calculate the benefits
• Compare the results

What are the tools and techniques to use for quality planning?

• Design of experiments (DOE)
• Cost of quality (COQ)
• Benchmarking
• Affinity diagramming
• Force field analysis
• Nominal group techniques
• Matrix diagrams
• Flowcharts

Overview/Description

Even with an extremely thorough project plan in place, change requests are inevitable. This Business Impact explores how project managers should handle such requests.

Target Audience

Individuals who have interest in knowing more about Project Management, including those in positions that require them to carry out a project management role to individuals that are full-time project managers wishing to hone their skills further.