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Conducting an Effective Hiring Interview

Overview/Description The process of interviewing candidates to fill a role can be daunting. How do you know who to recruit? An effective interview is key to hiring the interviewee who best fits the job description. Certain steps must be taken to ensure the interviewer handles the interview well. In this course, you'll learn how to prepare, conduct, and assess an interview to hire the right person for the right role. Expertise Level Everyone Objectives Conducting an Effective Hiring Interview There is no objective for the Course Overview identify an example of having properly prepared for an interview identify the types of questions used to gain insight into the applicant identify guidelines for conducting a productive interview identify the qualities to assess in determining a good candidate for hire Knowledge Check: Interviewing Effectively reflect on what you've learned
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Safety Short: Coronaviruses and COVID-19

Overview/Description Coronaviruses are a family of viruses that commonly occur in humans and animals. Most coronaviruses cause mild to moderate upper-respiratory tract illnesses similar to the common cold and flu, and sometimes lower-respiratory tract illnesses, such as pneumonia or bronchitis. Most people will experience a type of common human coronavirus in their lifetime. Coronavirus Disease 2019 (COVID-19) is a novel coronavirus caused by the human body's reaction to the strain of the virus known as SARS-CoV-2. In these topics, you'll learn what COVID-19 is, who is at the highest risk of contracting it, how it's transmitted, signs and symptoms, and precautions you should take to prevent and treat it. Coronaviruses and COVID-19 identify those at a higher risk than the general population for contracting COVID-19 identify precautions to take to protect yourself and others identify best practices to use when washing your hands to protect yourself and others from...

Understanding Workplace Diversity

Understanding Workplace Diversity What kinds of differences and similarities within a company must be understood for effective diversity management? People, history, culture, and location Business practice, technology, culture, and vision Work and family Tasks, goals, and communication patterns What are some of the more progressive options that managers can use to deal with diversity issues? Build relationships by facilitating meaningful relationships between the elements of the diversity mixture. Foster mutual adaptation by encouraging some change by all elements of the diversity mixture in an effort to achieve common objectives.

Understanding the Motives of Millennials

Understanding the Motives of Millennials What challenges do millennials provide for managers? They work differently with technology. They enjoy interpersonal relationships with their managers. What strengths do millennials possess? They multitask extremely well. They're innovative and think outside the box. They're masters of technology and the Internet. They're highly social and make excellent team-players. Overview/Description Millennials are entering the workforce in greater numbers. This impact explores how managers can work more effectively with these employees. Target Audience Individuals responsible for managing personnel either occasionally, for example as project managers, or more permanently as team leaders or line managers.

Underperforming Employee – Now What?

Underperforming Employee – Now What? What are the possible outcomes after a manager establishes a turnaround agreement with an underperforming employee? The employee begins meeting expectations and becomes a solid contributor. The employee meets the turnaround agreement requirements, but self-selects out of the job. The employee doesn't meet the turnaround agreement requirements, which provides Human Resources with documentation supporting termination or transfer. Overview/Description Most managers have dealt with underperforming employees at one time or another. This Business Impact examines how to use turnaround agreements effectively. Target Audience HR Professionals with dedicated roles within the HR and learning and development functions, including administrative, executive and management roles, along with those in training for such positions.

Trade Show Marketing - Planning Ahead

Trade Show Marketing - Planning Ahead How should exhibitors prepare for a trade show? Advertise attendance in advance Choose a high-traffic booth location Ensure that more than one person will be there to work the booth Plan a booth demonstration, contest, or giveaway Develop a follow-up strategy before the show begins

Knowing When to Take Leadership Risks

Knowing When to Take Leadership Risks What are the warning signs of possible failure? Risk-averse tendencies Ethical lapses Wavering focus Loss of purpose Loss of passion How do I address the signs of possible failure? Consider outcomes and motivations Recognize personal weaknesses and build accountability Set specific plans Adhere to plans to maintain a sense of purpose Keep the passion in your work Overview/Description This Business Impact illustrates why professionals must take care not to allow fear of failure to turn innovative behavior into risk-averse behavior. Target Audience Individuals responsible for leading teams either occasionally, for example as project managers, or more permanently as team leaders or line managers.