Reframing Negative Situations

What are some useful and productive questions to consider when reframing a negative encounter?

• Do I have a complete understanding of the situation and the possible motivations of the individuals involved?
• Are my preconceptions and past experiences coloring my perception?
• Have I considered all the possible interpretations of what is being said to me?
• Have I acknowledged that my initial feelings are legitimate but need not govern the outcome of the situation?
• Can I allow for the possibility that time may yield new information that will alter my perception?
• Am I doing everything I can to aid in better understanding and resolving the situation?
• Do I have a habit of avoiding uncomfortable situations?

Overview/Description

People often react to perceived negative situations based on their perceptions and past experiences. Unfortunately, these assumptions and preconceptions can be faulty. This Business Impact explores the technique of reframing the process of actively questioning our understanding of a situation to uncover other possible meanings and perspectives.

Target Audience

HR Professionals with dedicated roles within the HR and learning and development functions, including administrative, executive and management roles, along with those in training for such positions.