Listening to Improve Conversation

How can you use your listening skills to make your conversations at work more meaningful?

• Manage your stress before these conversations and remain relaxed during them.
• Put your own personal problems and thoughts aside during these conversations.
• Tune out external distractions during these conversations.
• Value what your colleagues have to say, and remain curious and attentive during these conversations.
• Listen actively rather than faking your attention during these conversations.
• Stay in the moment and don't jump ahead mentally to plan your upcoming response during these conversations.
• Resist the urge to come to a conclusion or propose a solution too early in these conversations.

Overview/Description

Getting the most out of conversations at work is an acquired skill. This Business Impact explores what's required to make these exchanges as meaningful as possible.

Target Audience

Professionals in nonmanagerial roles who wish to enhance their listening skills