Facilitating Work-related Conflict Discussions

What are the five signs of work-related conflict?

• Deadlines are missed.
• People fail to complete important tasks.
• Considerable time is spent on damage control.
• Tasks require excessive effort.
• Team members stop participating.

What are the key steps to facilitating a conflict discussion?

• Honor differences.
• Employ positive reinforcement.
• Include all team members.
• Embody desired behavior.

Overview/Description

Project team conflict isn't always interpersonal in nature. Sometimes, it's work-related. This impact explores work-related conflict.

Target Audience

Students preparing to enter the workforce, entry level employees who have just entered the workforce and mid-level employees looking to refresh their skills.